Staying with us

Please read though the following information, terms, and conditions when booking and staying with us.

Arrival and Departure

Check in is available from 16:00 to 21:00 on the day of arrival.  Check-in times outside of those specified must be confirmed with us prior to arrival.

We ask that you please vacate your room by 11:00 on the morning of departure.

Facilities

  • All rooms have a hair drier.
  • All rooms are en suite or have an attached private bathroom
  • A steam iron station is provided on the Mezzanine – please ask if you need help with the instructions.
  • Food is not allowed in the bedrooms but is ok on the mezzanine where there is a fridge that can be used for chilling and freezing (small ice compartment).
  • Please note that the house is non-smoking throughout.

Food and Drink

  • The Mezzanine has a coffee and tea station as well as an “honesty bar” for beers and wines with a free first drink.
  • Breakfast is continental with various breads, jams etc plus our in-house speciality: Birchemuesli.  This is a combination of oats, milk, yoghurt, cream and mixed berries.  It is very yummy.
  • Breakfast is available from 06:30 to 09:00 during the week and 07:30 to 09:30 at the weekend.
  • We can provide a packed lunch or a take away breakfast for staying guests who are early starters.

Outdoors

  • The garden is a work in progress but is already available for bbqs and general relaxation.
  • We have two sit on top kayaks free for guests to use along with life jackets. The kayaks are launched from our garden.
  • We have two folding bicycles free for guests who are staying with us to use and can provide hats and safety vests.

Reservations

Please note the cancellation policy before committing to a reservation.

In order for us to confirm a reservation, credit/debit card details are required to secure your booking and we take a 25% deposit at the time of booking. If the booking is cancelled within 7 days of the scheduled date of arrival, or you do not show, then the deposit is non-refundable.

If you do not wish to make the booking with a credit/debit card then we require payment by BACS for the full amount of the stay. We will then send confirmation once the money has cleared.

Bookings made online may be subject to differing terms and conditions in force at the time of booking. This is to protect your security in carrying out the booking and providing credit card details over the internet.

Cancellation by the Guest

We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.

In the event of a cancellation up to 7 days prior to the scheduled date of arrival no charge will be made and the deposit will be refunded.

If you cancel your reservation within 7 days of the scheduled date of arrival then the deposit is non-refundable.

Guests failing to arrive, without notification, may be charged the total reservation price.

We take all bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with La Maison au Coin for either accommodation or goods, services, meals or drinks that are pre booked (verbal or written) forms a legally binding contract. For this reason we advise that you take out a suitable insurance product to cover against unexpected costs such as cancellation fees.

Cancellation by Us

Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same grading in a similar standard of room(s). Should this establishment be more expensive than La Maison au Coin, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.

Car Parking

Cars are parked here at owners risk and particular care should be taken as the parking area is in between a set of traffic lights.

Change of Room

If a booking is taken out for a specific room and the room reserved is required to meet a specific guest needs or rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room of similar quality.

Damage and Breakages

Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.

Data

Some of the data gathered during the course of a booking may be held on computer. We would like to hold this data after your visit to be able to inform you of future offers. If you would prefer us not to hold this information please let us know.

Keys

You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at €30 per set.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.

Children

We regret that children cannot be accommodated in any of our rooms.

Lost Property

We are happy to return items that have been left following departure. However, there will be a minimum charge of €5 to cover postage and packaging.

Missing Items

We reserve the right to charge for missing items.

Payment

Payment of the balance is due on the morning of departure and we accept the following charge, credit and debit cards; American Express, Debit MasterCard, Delta, Electron, JCB, Maestro, MasterCard, PIN Train, UK Maestro and Visa, as well as personal and business cheques drawn on a French bank and cash.

Pets

Pets are not permitted .

Prices

We reserve the right to change our prices at any time. This does not affect bookings already made.

Smoking

Smoking is NOT permitted within any part of La Maison au Coin. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.

Termination Policy

La Maison au Copin reserve the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others. In such circumstances any outstanding account must be settled, no refunds will be made.

Wi-Fi Access

By using our Wi-Fi Service you automatically agree to the terms and conditions of use in force at the time.

We reserve the right to amend these terms and conditions at any time.

You acknowledge and agree that all intellectual property rights (including, but not limited to, copyrights (including rights in software), trademarks, database rights, patents and inventions) in and relating to the service are owned by us and our licensors or contractors. Nothing in this agreement operates to transfer any such intellectual property rights to you.

Other

We reserve the right to assign or sub-contract any of our rights and obligations under this agreement without notice to you.

If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.

This agreement is governed by the laws of France and the European Union and the parties hereto submit to the non-exclusive jurisdiction of the French courts.